FAQ

  • CUSTOM KIT? That sounds expensive!

    This is a common misconception when teams see the word “custom” however due to the way our kits are produced, they are more cost effective than an “off the shelf” brand kit as all the logos, sponsors, and number printing is included in the price of our kits.

  • Do you offer discounts for bulk or club orders?

    Yes, if you're ordering a full range of teamwear, we may be able to offer a bulk discount depending on the quantities required - so please contact us using the “Get a Quote” page and we will get back to you as soon as possible.

  • WHAT ARE THE PRODUCTION TIMES?

    All items are custom made to order, so please allow 3–4 weeks for production. If you are reordering an item we've previously made for you, we may be able to produce it more quickly. If you need your order by a specific date or for an event, please let us know - we’ll do our best to accommodate your request.

  • SIZE GUIDE?

    You can view our size guide here! Please double-check sizing carefully, as all products are made to order and cannot be exchanged for a different size. If you're local, we're happy to stop by and assist with sizing - provided we have sample kits available.

  • HOW LONG DOES SHIPPING TAKE?

    Delivery within the UK typically takes 1–2 days once your order has finished production. For international orders, please contact us for an estimated shipping time.

  • WHERE IS ARMA BASED?

    ARMA is based near Livingston, Scotland. We are looking to work with local sports teams in the surrounding areas, so if you are looking for new kit please get in touch!

  • IS THERE A DESIGN FEE?

    If you are ordering a full set of teamwear (15–20 kits), we’re happy to provide a complimentary design service. For smaller orders, a design fee may apply depending on your specific requirements.

  • What file formats do you accept for logos or sponsor graphics?

    To ensure the highest print quality, we require logos in vector formats such as AI, SVG, EPS, or PDF. However, if you don’t have your logo in one of these formats -don’t worry! We can usually recreate it manually in the correct format for you.

  • Can I customize each kit with player names and numbers?

    Absolutely! One of the biggest advantages of dye-sublimated football kits is that all names, numbers, sponsors, and logos are dyed directly into the fabric. This means every kit can be fully customised - at no additional cost.

  • REFUNDS?

    As all items are custom made to order, all sales are final and non-refundable. However, if there is an issue with your order - such as a misprint or sizing error -any affected products will be replaced by ARMA.